1. Introduction and Acceptance
1.1. Welcome to Spade69 (“The Casino”, “We”, “Us”, “The Platform”). By accessing our website, registering an account, or using any of our services, you (“The Player”, “User”) acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions (“The Rules”). 1.2. These Rules constitute a legally binding agreement between you and Spade69. If you do not agree with any part of these terms, you must not use our website and must disconnect immediately. 1.3. We reserve the right to modify these Terms at any time. Significant changes will be notified to you via email or a pop-up on the website. Continued use of the platform after such changes constitutes acceptance.
2. General Account Rules & Eligibility
2.1. Age Requirement: You must be at least 18 years of age or the legal age of majority in your jurisdiction, whichever is greater, to participate. Spade69 strictly prohibits gambling by minors. 2.2. Jurisdiction: Online gambling may not be legal in some jurisdictions. It is your sole responsibility to ensure that accessing our services is legal in your country of residence. 2.3. One Account Policy: To maintain the integrity of our “System,” only one account is allowed per person, household, IP address, physical address, email address, telephone number, and payment method. * Creating duplicate accounts (“Multi-accounting”) to abuse bonuses or bypass limits is a severe violation. * If duplicate accounts are detected, we reserve the right to ban all associated accounts and confiscate any winnings generated from them. 2.4. Personal Information: You agree to provide accurate, current, and complete information during registration. Providing false data (e.g., a fake name or address) will result in a failed verification process and the freezing of your funds.
3. Account Security
3.1. You are solely responsible for maintaining the confidentiality of your login credentials (Email and Password). 3.2. Any action performed from your account is considered to be performed by you. Spade69 is not liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. 3.3. If you suspect your account has been compromised (“hacked”), you must notify our Support Squad immediately.
4. Financial Rules: Deposits & Withdrawals
4.1. Deposits: * You must only deposit funds from a bank account, card, or wallet that is registered in your own name. Third-party payments (using a friend’s or spouse’s card) are strictly prohibited and will be rejected. * Minimum and maximum deposit limits apply and are visible in the Cashier section. 4.2. Withdrawals: * Spade69 prides itself on instant processing, but all withdrawals are subject to security checks. * You must complete the KYC (Know Your Customer) verification process before your first withdrawal. This involves submitting documents such as ID, proof of address, and proof of payment method ownership. * Withdrawals will be processed back to the same method used for deposit whenever possible (e.g., PayID to PayID). 4.3. Anti-Money Laundering (AML) Turnover: * To comply with international AML regulations, all deposits must be wagered at least 1x (one time) on Slots or 3x (three times) on Table Games/Live Casino before a withdrawal can be requested. * If this turnover requirement is not met, the casino reserves the right to reject the withdrawal or charge a processing fee of up to 10% to cover transaction costs.
5. Bonus Policy & Wagering
5.1. General Bonus Rules: * Unless stated otherwise, all bonuses are limited to one per person/household. * Bonuses are intended for recreational players only. “Bonus Hunting” or “Abuse” strategies are prohibited. 5.2. Wagering Requirements: * Most bonuses carry a wagering requirement (e.g., 30x, 40x) which must be met before bonus funds convert to real withdrawable cash. * Different games contribute differently to wagering: * Slots (Pokies): 100% * Table Games / Live Casino: 0% – 10% (Check specific bonus terms) 5.3. Maximum Bet Rule: * While playing with an active bonus, the maximum bet allowed is $5 AUD (or currency equivalent) per spin/round. Betting higher than this limit may result in the forfeiture of the bonus and associated winnings. 5.4. No-Deposit Bonuses: * Winnings from free chips or no-deposit spins are usually capped at a maximum withdrawal amount (e.g., $100 AUD). Any excess balance will be voided upon withdrawal request.
6. Prohibited Activities & Fraud
The following activities are strictly forbidden and will result in immediate account termination and confiscation of funds: 6.1. Use of Software: Using bots, AI software, automated scripts, or any “glitch” exploiting tools. 6.2. Collusion: Conspiring with other players to manipulate gameplay or gain an unfair advantage. 6.3. VPN Usage: Using a VPN or proxy to mask your location for the purpose of claiming bonuses restricted in your region or bypassing IP blocks. 6.4. Chargebacks: Initiating a chargeback or dispute with your bank for a valid deposit made to Spade69. This will result in blacklisting across our entire network.
7. Limitation of Liability
7.1. You participate in the Games at your own risk. The Website and the Games are provided without any warranty whatsoever, whether express or implied. 7.2. Spade69 shall not be liable for any downtime, server disruptions, lagging, or technical issues caused by your internet connection or third-party service providers. 7.3. In the event of a system error or “glitch” that results in incorrect paytable payouts, Spade69 reserves the right to void such winnings.
8. Intellectual Property
8.1. All content on the Spade69 website, including the logo, design, text, graphics, and software, is the property of Spade69 or its licensors and is protected by copyright laws. 8.2. You may not reproduce, distribute, or modify any content without our prior written consent.
9. Complaints & Disputes
9.1. If you have a complaint, you must contact our Support Squad via Live Chat or Email within 7 days of the incident. 9.2. Our team will review your claim and provide a final decision within 14 days. 9.3. In the event of a dispute regarding the outcome of a game, the data recorded on the Casino’s server shall be the final authority.